DevOps is a combination of practices, tools and philosophies that enables companies to work more efficiently and deliver higher quality applications, products and services to their customers much faster than traditional processes. Faster-to-market means improved customer satisfaction, which gives DevOps organizations an edge over the competition.
Of course, DevOps is hardly a new business process. It is a well-known and well-accepted set of practices that more and more product development companies are adopting. DevOps has been documented to improve performance, profitability, team interaction and coordination and skill sets, all of which help companies exceed their business goals such as faster-time-to market and profitability.
DevOps is all about eliminating barriers and differences between teams, specifically between development and operations teams. It creates a framework for collaboration that avoids disconnects and slowdowns caused by working in silos. The entire product or application lifecycle is meticulously managed, so the teams work collaboratively from the start of the development phase through testing to operations. Cross-team integration-a hallmark of DevOps-encourages team members to develop new skills, which further improves cross-team collaboration.
Because DevOps helps the product development and operations teams move faster, the business benefits such as efficiency, time-to-market etc., are improved. That’s because as the time spent addressing process issues and fixing bugs goes down and the focus on improving the product is more resulting in more innovative solutions.
As processes such as continuous integration and continuous delivery are enhanced and iteratively updated, they boost momentum in product innovation. Logs and reports must be continuously monitored to keep track of performance. Automation promotes consistent scaling of complex, evolving systems.
Adopting DevOps is not easy. It requires a change in culture across the entire organization. Building strong and efficient teams is perhaps the highest priority. Sharing responsibilities and workflows increases transparency and reduces time spent on unnecessary coordination and handoffs. DevOps must enhance collaboration within, and between the teams, so they communicate more frequently with a focus on improving the customer experience. Collaboration not only ensures a higher quality of customer service but allows team members to move out of their comfort zones and take on new roles and responsibilities, which pushes the teams to deliver better results faster.